Magnetic / Non-Magnetic White Boards
High-end Memo Boards
Photo Frame Combo Boards
Clock Combo Boards
Back to School
Promotion & Projects
D.I.Y. Memo Boards
Green Products
Festivals
 
     
     
   
 
 

    Odering guidence             
    Quality controlling                 
    Shipping information               
    Customer support                 
    Privacy policy                   
 

Odering guidence 

For the customer's convenience, we have provided the item no. and size of our products from the images on our website. More details will be provided with your inquiry, such as weight, packing as well as quotation, etc.

If required, the samples could be sent free of charge by freight collect. The freight charge could be refunded if an order is placed.

Generally speaking, the minimum order is USD 5,000.00 with no more than 12 designs in one order for Insects Replicas and Novelty Ball Pen . USD10,000 with not more 6 items one order for Memo Board products .

Two terms of payment are acceptable:
-L/C at sight
-T/T 30% deposit before production commenced, T/T 70% balance before sending full set original shipping documents.

The lead time would be 45-60 days after receiving L/C or T/T deposit.

 

Quality controlling 

To provide you, our valued guests and customers, with the best quality guarantees, we have established a quality controlling system on the base of ISO9001:2000 to ensure every step during the process of an order carried out in satisfactory condition.        

 

Shipping information 

Generally speaking, we could ship the goods you ordered in 45 days after receiving the L/C or 30% T/T deposit unless otherwise noted.

Normally, we arrange the shipment with the terms of C&F so that the goods could be shipped by land-sea loading. (In order to ensure the safety of goods during the shipment, we usually load the goods into container at our factory to ensure the goods will not be unloaded until arrival at the destination port.) We have established a good relationship and enjoyed a favorable rate from many shipping company, such as OOCL, EVERGREEN, P&O, HANJIN SHIPPING, CMA, MAERSK.

We typically take the corrugated paper middle box with solid carton to pack the products, so as to prevent damage during transportation. However, we could also do pallet upon request.

If there are any particular ways you would like to ship your goods, please feel free to specify in your order.

 

Customer support 

We will be happy to answer any questions regarding our products. You may want to know more about weathering, product finishes, color, size or even questions with regard to an order you have already placed. We try to exert our best efforts to fulfill our commitment of customer service: response within 24 hours of the next business day. You can also reach us via email:

info@decor-levic.com

 

Privacy policy

We are committed to protecting your patent/design. Your design will receive the highest confidentiality in Shaanxi Decor Imp. & Exp. Co. Ltd. We have reserved a special showroom for customers' samples. It is off-limit for other visitors. Your designs would not be shown on internet, catalogue and not be sold to other customers unless getting authorized approval from you.

We use the information provided by you to process orders and to secure a more personalized purchasing experience. We may also use it to tell you about changes in our services or about special offers we think you'll find valuable. We will not sell trade or lease any of your personal information to others.